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Client Story

THRIFT AND CONSIGNMENT STORE FINDS EASY-TO-USE PAYMENTS SYSTEM

Something for Everyone Solves Its Omnicommerce Challenges by Turning to Worldpay

A nonprofit organization, Something for Everyone is a thrift and consignment shop located in Crystal River, Florida, where the majority of their customers are U.S. veterans and whose proceeds from sales all go to assist veterans in need.

According to Theresa Gersbeck, one of the store’s owners, she was seeking an easy-to-use and manage payments system and was referred to Worldpay by their financial institution, Suncoast Credit Union.

To help operate their business, Theresa and team use Worldpay’s SaferPayments and iQ solutions, plus Commerce360 – an omnicommerce offering developed in partnership between GoDaddy and Worldpay.

SaferPayments eases PCI DSS compliance process

Something for Everyone relies on the Worldpay SaferPayments program for help with the mandated Payment Card Industry Data Security Standard (PCI DSS).

The PCI DSS is a set of global industry security requirements that provide a baseline of technical and operational standards designed to ensure that all organizations that accept, process, store or transmit credit card information – regardless of size or processing volume – maintain a secure environment and protect all payment data.

SaferPayments includes access to Worldpay’s specific, web-based SaferPayments portal, telephone, email and chat support six days a week, periodic email reminders about maintaining compliance, pre-population of up to 90% of a customer’s specific PCI DSS self-assessment questionnaire (SAQ) if using certain Worldpay products and more.

iQ analytics and reporting

Worldpay iQ is an analytics and reporting tool that tracks payment processing data, gives merchants business-impacting insights and helps them run their operations more efficiently. With iQ, Theresa and the Something for Everyone team can view sales data reports and payment processing history, including statements and reconciliation data.

Commerce360 makes omnicommerce easy

To make payments simple and provide small businesses with an easy-to-use portal to manage their website, inventory and marketing efforts, Worldpay and GoDaddy have partnered to deliver Commerce360.

An all-in-one omnicommerce solution, Commerce360 features a custom website that integrates with GoDaddy’s smart point-of-sale options and allows small retailers to accept payments across channels – in-store, online or on-the-go – with flexible payment options like digital ordering, touchless payments, mobile wallets and buy online/pick up in-store, among others.

The efficient setup of Commerce360 also allows merchants who use it to be operational quickly.

Simple, smooth activation process

According to Theresa, “We have not experienced many issues at all as things have been very smooth so far. For someone like me who’s not very computer literate, everything has all been very simple to use.”

Positive experience using Worldpay

In summary Theresa says, “Our Worldpay account manager has been a savior. Since day one she has always been there for us. Because of my overwhelmingly positive experience, I’ve since referred Worldpay to several other business friends.”

NOTE: Commerce360 is only available in the U.S.

Next steps

As your trusted payments partner, Worldpay is on a mission to fuel smarter commerce. Click here to learn how Worldpay can help you take, make and manage payments more effectively.

At a Glance

OBJECTIVE
Find a payments partner that could provide an easy-to-use and cost-effective omnichannel solution, along with a responsive, knowledgeable primary point of contact.
RESULTS
Fast, streamlined and affordable payments system supported by a dedicated day-to-day representative and advocate.

Impact

Something for Everyone now enjoys an efficient payments solution that helps them provide their buyers with a first-class customer journey.

Efficient payments system

Cost-effective omnichannel solution

Things have been very smooth so far.”
− Theresa Gersbeck, Partner, Something for Everyone
Our Worldpay account manager has been a savior.”
− Theresa Gersbeck, Partner, Something for Everyone
Because of my overwhelmingly positive experience, I’ve since referred Worldpay to several other business friends.”
− Theresa Gersbeck, Partner, Something for Everyone