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ESC
Client Story

Experian Finds an Agile Partner in Worldpay

Empowering Experian

A global leader in consumer and business credit reporting and marketing services, Experian supports customers in more than 80 countries. The company’s largest business is direct-to-consumer, providing credit and identity monitoring to individuals in North America. Experian also has similar products in the U.K., as well as relationships in South Africa, Brazil, Australia, and several countries in the European Union.

Over the years, Worldpay has become a strategic partner and the relationship has removed much of the complexity in managing payments, so the company can focus on its core competencies. Worldpay solutions enable Experian to improve transaction approvals and reduce the technology burden on merchants. Worldpay’s robust security offerings help control risk and its tokenization services enable Experian to maintain PCI Level 1 status.

While Experian owns and uses various fraud solutions, the company has discovered something unique in Worldpay’s offerings – in-depth and invaluable payments data – which applies additional checks on the authorization or from the chargeback perspective that don’t exist in standard fraud systems.

Other advantages of working with Worldpay include the ability for Experian to leverage domestic acquiring in multiple countries, enabling Experian to go-to-market faster with their own in-house billing system.

At a Glance

OBJECTIVE
Remove the complexity in managing payments, so the company can focus on its core competencies.
SOLUTIONS

Prime , AuthMax

RESULTS
Worldpay solutions have empowered Experian to improve transaction approvals and recovery, increase security, defend against fraud and fast-track their go-to-market time. Worldpay’s tokenization services enable Experian to maintain PCI Level 1 status.

Impact

A single point of integration has reduced the amount of money and effort Experian invests in their internal systems and simplified the complexity of managing payments. Streamlined processes have reduced the technology burden on merchants. Fraud protection has been strengthened by payments data that applies additional checks on the authorization or from the chargeback perspective.

Increased monthly transactions from millions to tens of millions over five years

Enhanced payments security and defense against fraud

What’s been fascinating is how the use of payments data within Worldpay has been able to apply additional checks on the authorization or from the chargeback perspective that don’t exist in regular fraud systems.”
Robert Podlesni | Diretor de Operações, Experian Consumer Services
The account development managers at Worldpay are fantastic, particularly when there’s an escalation from a network or an issuing bank. I reach out and immediately get a response that not only clarifies what I was asking but provides immediate feedback on the source of the issue.”
Robert Podlesni | Director of Operations, Experian Consumer Services
I think that the combination of all the data that Worldpay is able to look at, particularly as a provider for a company whose business revolves around data, can’t be anything but positive.”
Robert Podlesni | Director of Operations, Experian Consumer Services