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ESC
Client Story

Getting in Front of E-commerce Fraud

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助力WorthPoint

作为一个为寻求艺术品、古董和收藏品价值和定价的收藏者和交易商提供的基于订阅的电子商务服务,WorthPoint拥有1亿件物品的庞大数据库。该公司曾出现过每天高达30,000次的授权请求,并发现这是由于欺诈性卡片测试者涌入其审批过程导致的。

WorthPoint找到了一种解决方案,可以有效识别合法用户,并从的FraudSight解决方案中选择Worldpay。结果立竿见影:杜绝了欺诈性审批,提高了合法审批率,并将误报降到最低。

At a Glance

OBJECTIVE
Swiftly and effectively eliminate fraud without negatively impacting revenue.
SOLUTIONS

FraudSight

RESULTS
WorthPoint can decline fraudulent transactions before they go to the credit card company for approval, keeping ratings strong and avoiding fees. Fraudsight is so effective, card testers become quickly discouraged and go elsewhere. This became especially important during the initial outbreak of COVID-19 when card testing increased.

Impact

FraudSight has empowered WorthPoint to get in front of fraud, maintain strong ratings with their card company partners and focus on the fast-paced and fast-growing business of connecting art collectors and dealers.

60K fraudulent authorizations stopped within 10 days of implementation

37K fraudulent authorizations prevented at outbreak of COVID-19

Worldpay is able to help us make rules to decline fraudulent transactions before we send them to the credit card company for approval, so our ratings with the credit card companies don’t change at all. Second thing is that it’s cheaper for us to allow Worldpay to decline those than it is for the credit card company. And finally, it makes it so difficult on the card tester to continually hit the site that they end up going somewhere else.”
–Neal McAtee, WorthPoint CFO