CAR REPAIR BUSINESS DOESN’T GET EXHAUSTED FROM ITS PAYMENTS EXPERIENCES

Worldpay Helps Steer D&G Autocare Straight with Innovation and the Latest Technology

With 17 car maintenance and repair garages across the Central Belt of Scotland, offering motorists a vast array of automotive and inspection services, D&G Autocare prides itself as being “the fast, friendly and fair garage group.” The published D&G Autocare ethos is all about providing customers with trustworthy service and the best deals that it possibly can.

In business for almost 20 years, D&G Autocare previously processed payments through Cardsave, an early Worldpay acquisition, and has been with Worldpay for the last decade.

Technology refresh brings about increased payments functionality

Pete Wood, operations manager at D&G Autocare Ltd., notes that in 2022 the business required new terminals.

“As part of its strategic review, Worldpay examined our payments requirements and implemented a technology refresh that brought us up to date with increased functionality,” he says. “Worldpay’s proactive technology reviews sets them apart from their competition.”

Needs of the business met by Worldpay

Pete states that having a dependable payments system and access to timely and easily accessible management information (MI) are important for D&G Autocare.

“As our business grows and changes, Worldpay provides us with peace of mind regarding payments,” he discloses. “They are our trusted provider who stays very close to us. Worldpay always has the latest terminals, and they offer a best-in-class MI solution – together with the security of a robust, reliable payments platform.”

Worldpay Dashboard

Pete and team use Worldpay Dashboard, an online, self-service portal that provides a real-time view into each stage of the payment process from transactions to settlements to invoicing. Worldpay Dashboard delivers valuable, business-impacting insights such as instant access to sales totals, easy-to-read breakdowns of card transactions, visual representations of data and transaction history and awareness of customer spending patterns.

Benefits of using Worldpay

Pete takes great comfort and security knowing the 24/7 Worldpay help desk is always available to provide assistance and that D&G Autocare also has a good support network in place via his Worldpay account team.

“Working with Worldpay feels like we have a true partner to accompany us on our business journey. A partner who always stays involved and is genuinely interested in – and supportive of – our business strategy,” he says in closing.

Impact

By working with Worldpay, D&G Autocare has confidence knowing that it has a dependable payments system in place – all backed by innovative technology and a highly supportive and caring team.