SCOTLAND SWEET SHOP USING INTEGRATED PAYMENTS WITH CONFIDENCE

Bee Sweet Limited Depends on Worldpay for Reliable, Fast Payments Processing and First-rate Support

Bee Sweet (Argyll) Limited is a traditional-style sweet shop based in Mid Argyll on the west coast of Scotland. The confectionary store’s customers include many locals along with tourists who visit the area during the summer months.

Reliability and speed essential

Morwen Phillips is the director of Bee Sweet and says she was seeking a fast system to process card payments that would work reliably since Wi-Fi can be slow in her area.

“Our card machine payments are, on average, at least twice as much as our cash payments and sometimes can be even higher, so we definitely need something we can count on,” she says. “By having a dependable processing system in place backed by a leading provider like Worldpay, we can confidently work quicker during our busier spells and make it possible for our customers to spend a little more than if they were just paying in cash.”

Worldpay and Epos Now integrated bundle at work

Bee Sweet utilizes an integrated bundle offered by Worldpay that incorporates Worldpay’s payments technology and capabilities with an Epos Now C15w all-in-one, point of sale till system along with a high-performance Verifone P400 PIN pad device to help Morwen effectively manage her business.

Integrated payments connect the critical payment processing function of a business with other vital business management systems and software like accounting, payroll and customer relationship management (CRM). When all the systems are compatible and seamlessly work together, it’s easier for a merchant to accept payments, improve their staff and customer experience and consolidate important operational data – all contributing to their business growth.

“The Worldpay integrated payments system is quick and automates a lot of manual tasks,” Morwen notes, “which frees us up and allows us to focus on important things and run the business better.”

Excellent Worldpay support

Morwen is also quick to sing the praises of her primary Worldpay contact.

“I am highly impressed by, and extraordinarily happy with, my day-to-day Worldpay account manager as she has really made this whole process quite painless for me,” she relates. “When starting a new business, there is so much paperwork and admin work to wade through. I have great communication with my Worldpay rep. She is always there for me, makes things so straightforward and helps me every step of the way.”

Impact

Improved customer experience; fast, error-free checkouts; efficient business processes.