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The behavioural science of agentic commerce: Why trust is the missing link
Haydon Croker SVP, Strategy and Acquisitions
Trust has always been the foundation of commerce – and in a world where AI agents make purchases for us, it becomes the deciding factor for adoption. (Part 6)
Authentication wins the exemption debate
Derek de Weert Senior Product Manager
Shifting exemptions into 3DS reduces fraud, boosts approvals and keeps merchants aligned with scheme and regulatory changes.
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Fraud and cybersecurity: What small businesses must know in 2025
As generative and agentic AI reshape digital commerce, bots will proliferate. Merchants must learn to defend against bad actors but embrace trusted bots that look the same.
Localisation unlocks global revenue
Tailoring your payments strategy to local preferences and regulations doesn’t just improve acceptance – it opens the door to scalable, sustainable global growth. (Part 3 of 5)
The C-suite’s guide to authorisation rates
Why CFOs and COOs should treat authorisation rates like margin or cost of acquisition – and how small gains can unlock millions in revenue. (Part 5 of 5)
The store isn’t dead, but it’s changing
With transformation rapid and competition high, the future of retail belongs to those who innovate.
