Change your details

Let us know if your business details have changed so we can update your account.

Important: Has your business changed in any of the following ways?

Legal Entity Change (i.e. you've changed from a sole trader to a partnership or Ltd Company)

Change of Directors or Partners

All completed forms need to be sent to: or alternatively send by post to:

Account Details Unit,

Victory House 5th Avenue,


NE11 0EL

Changing your bank account details

Complete the form below to change your business bank account details.

You’ll need:

  • To be the authorised signatory of the account
  • Your new and existing bank account details
  • Proof of your new bank account- please refer to  the guidance document for a list of documents we will accept

Changing your business address

If your business address has changed please print and complete the following form.

Customer verification

Customer verification

When you start taking card payments through Worldpay, we have an obligation to keep the information we hold about you up to date. Find out how to verify your details.

Customer email verification

As part of our commitment to simplify our communications to you. We would like to confirm your email address to ensure any emails we send reach you.

Contact us - we're here to help

Our UK based customer service team are available 24/7, every day of the year

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