How can we help you?
Pick a topic below and we’ll find you the best option for you.
Card Payment Terminals
Need support or assistance using your card payment terminal?
Reconciliation
Need assistance with reconciling your invoice or transactions?
Passwords
Reset your passwords or get log on assistance.
Account details
Change or update your account details.
Looking to change your card payment terminal?
Upgrade or change to an alternative device or card payment solution.
Interested in taking payments Online?
Find out more on accepting card payments online, by Pay By Link or Virtual Terminal.
Apply for Business Cash advance
Interested in applying for a business cash advance with Worldpay Business Finance?
SaferPayments
Need support on becoming PCI DSS compliant?
Chargebacks
Need support on chargebacks?
Understanding your Invoice
Support and guidance on understanding your invoice and charges
Connect your Website to Worldpay
Support, developer guides to get you up and running online.
Worldpay POS
For Reader, Hub and the Worldpay POS application help
My Business Dashboard
For My Business Dashboard help
Best Practice
Customer Operating Instructions
This guide contains important information about your contract with Worldpay, different transaction types and useful tips to help you take safe and secure card payments.
The key facts about your Worldpay contract
Here you'll find the key information about your Contract* and responsibilities now that you've applied to take card payment with Worldpay.
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