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Pick a topic below and we’ll find you the best option for you.

Card Payment Terminals

Need support or assistance using your card payment terminal?


Need assistance with reconciling your invoice or transactions?


Reset your passwords or get log on assistance.

Account details

Change or update your account details.

Looking to change your card payment terminal?

Upgrade or change to an alternative device or card payment solution.

Interested in taking payments Online?

Find out more on accepting card payments online, by Pay By Link or Virtual Terminal.

Apply for Business Cash advance

Interested in applying for a business cash advance with Worldpay Business Finance?


Need support on becoming PCI DSS compliant?


Need support on chargebacks?

Understanding your Invoice

Support and guidance on understanding your invoice and charges

Connect your Website to Worldpay

Support, developer guides to get you up and running online.

Worldpay POS

For Reader, Hub and the Worldpay POS application help

My Business Dashboard

For My Business Dashboard help

Grow your business

Worldpay has a range of products and services to help your business grow

Best Practice

Customer Operating Instructions

This guide contains important information about your contract with Worldpay, different transaction types and useful tips to help you take safe and secure card payments.

Download the guide

The key facts about your Worldpay contract

Here you'll find the key information about your Contract* and responsibilities now that you've applied to take card payment with Worldpay.

Download PDF