Tax free shopping

Tax free shopping enables travellers outside of Europe to receive a VAT refund on goods over £30 that they buy in the UK and take home.

International shoppers are increasingly familiar with the Tax refund proposition and expect retailers to offer this on high value Items purchased.

A traditional approach to Tax Free shopping is for the retailer to complete a manual form, a very time consuming and effort able process, to help retailers solve this issue Worldpay have partnered with Fintrax and Global Blue, leading providers of Tax Free shopping to assist with retailer and customer’s needs.

Contact us on 0330 134 0187

Benefits of tax free shopping

Increase service offering.

Attract higher transaction volumes, more likely to increase non EU customers spending.

Higher conversion and greater efficiency compared to the traditional manual process.

Single terminal can combine both Dynamic Currency Conversion and Tax Free.

Fully supported by our partners.

Simplified refund process - Terminal generated refund receipts making the refund process quicker at the point of departure.


  • Applies to physical personal goods
  • Minimal eligible refund value £30
  • The customer must have residency in a non EU country
  • The customer has a maximum stay of 6 months only when visiting the EU
  • Purchases are made up to 3 months prior to leaving the UK

Get started today

If you would like further information or to request Tax free solution please contact

0330 134 0187

Existing customers

For existing customer queries please contact our contact centre

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