There is a new dawn upon us. Digital payments overtook cash for the first time in 2015. Cash payments have been in decline for several years and as digital payments become more accessible and importantly more convenient to consumers, you won’t be surprised to know that this decline is expected to continue over the next 10 years. In the future, we may not need our wallet or purse to pay; in fact 54% of consumers are ready to leave them at home now if they had the choice.
So what’s driving this change? In this report, we investigate the technological affects (such as contactless), the cost of cash management to businesses, consumer behaviour trends, innovations causing disruption (wearables), as well as a look at businesses who have used digital payments to fuel their success.
Use these insights to see how you can make the most out of the digitalisation of cash