Support

How can we help?

U.S. customers

Worldpay - Financial Institutions service numbers

For existing Worldpay EFT customers
available 24x7x365
800-278-6888

For existing Worldpay Credit customers
available 24x7x365
800-422-0733

Worldpay - Merchant service numbers

Worldpay Contact Center
Available 24x7x365
866-622-2390 (Main Customer Service)

eCommerce Merchant Support
844-843-6111

Merchant Activation Team (MAT)
866-622-2907

Worldpay Integrated Payments
Former Mercury Payment Systems Merchants:
800-846-4472 (Sales & Service)

Former Element Merchants
866-435-3636

Former Moneris USA customers
with a 12-digit ID number beginning with 295:
800-471-9511

Former NPC Merchants (now Worldpay/ISO)
General Help: 877-453-5933
Customer Service & Technical Support: 888-208-7231

Other

EU Interchange Regulations

EU Regulation has recently come into force that will impact all acquiring businesses in the EU, including Worldpay.

3D Secure Opt-Out

Complaints

How To: Add card logos to your website