Mobile technology is disrupting industries at a rapid pace, and the hospitality sector is no exception. Consumers are increasingly demanding the convenience of choosing and paying for food and drink via their phones, wherever they are. However, rather than seeing this as a consumer-driven trend, businesses should approach-commerce, and m-commerce in particular, as an opportunity for transformation.
17 Mar 2017
Recently, there’s been a lot of coverage around the troubles e-tailers face with online returns. But how big is the problem? Are there any differences between different retail categories or regions? And most importantly, what can retailers do to reduce the level of returns? Find out in this blog.
15 Feb 2017
It’s Groundhog Day!
2 Feb 2017
Whilst many in the West view the run up to Christmas as the prime e-Commerce period, across the globe there are a number of other key events that offer enormous opportunities for online retailers and travel providers.
19 Dec 2016
We sat down with Thomas Helldorff, VP of Travel & Airlines, to get his take on 2016, and predictions for the year ahead.
14 Dec 2016
We talked to Juan D’Antiochia, General Manager for Global eCommerce in LatAm, to find out what’s been happening in the region this year, and his predictions for 2017.
13 Dec 2016
Casey Bullock is General Manager, Global eCom – North America for Worldpay. We sat down with him to get his views on eCommerce in the US during 2016 – and his predictions for 2017.
12 Dec 2016
It’s been an exciting year for e-tailers, with huge growth in many markets. We sat down with Maria Prados, VP Global Retail to get her thoughts on 2016 and predictions for 2017.
As hotel brands desire to increase direct bookings and grow additional ancillary revenue streams, their big challenge lies in offering a customer-centric travel service that supports guests throughout their journey – from inspiration, booking and payment, to transfers, check-in, stay and departure.
29 Nov 2016