Rest of the world
New eCommerce and larger businesses:
Support for existing eCommerce and larger businesses:
Please call your corporate support manager or visit here.
Shoppers - For an explanation of how paying through Worldpay works, and for information on the status of your payments for purchases made at one of the shops that uses the Worldpay Payment Service, please visit our Shopper Help page
Complaints - We do everything we can to make sure our customers get the best possible service. We do recognise, however, that we don’t always get it right. When that happens we always encourage you to tell us about your complaint so that we can put matters right.
To make a complaint please call 0330 134 8830 or find out more about our Complaints Procedure and submit a written complaint here.
Media Enquiries - Journalists who would like further information on Worldpay, or who would like to arrange for an interview and/or other contributions, should contact us via firstname.lastname@example.org
Investor Enquiries – For investor information on Worldpay, please visit our Investors site.