Catpawccino Café

Catpawccino Café depends on Worldpay 360 POS system for efficient operations

Located in the seaside town of Clacton, on England’s east coast, Catpawccino Café is the passion of and, in her own words, “dream job” for owner Ashleigh Gibson.

“I opened the café because I love cats and it’s something I always wanted to do, particularly since my partner wouldn't let me have any more cats at home.

“But,” she continues, “we were also opening for anyone who either can’t own cats, but would love to have a cuddle, or anyone with stress or anxiety that needs some comfort time, or the elderly who can no longer own animals, but who will come and enjoy a cup of tea in our shop while relaxing with some new furry friends.”

Worldpay 360 big asset to business

Designed for small businesses in the U.K., Worldpay 360 is a scalable, all-in-one point-of-sale (POS) system that makes life easier for Catpawccino Café by streamlining their operations, enhancing the customer experience and supporting growth so Ashleigh can focus on keeping her customers happy and becoming repeat visitors.

With its business-impacting capabilities – including seamless hospitality management, a kitchen display system, pay-at-table functionality, real-time reporting and analytics, inventory management and more – Worldpay 360 provides Ashleigh with a holistic view of her operations.

“We really enjoy the Worldpay 360 kitchen display system, as it's helping us run our day-to-day business so smoothly – literally every staff member says that,” Ashleigh notes. “The system enhances communication between our front-and back-of-house teams with advanced digital order management, further optimizing our kitchen efficiency and overall workflow. It’s the biggest asset to this company at the moment.”

Friendly support appreciated

Ashleigh is also quick to acknowledge how much she values the ongoing support she receives from Worldpay.

“Our initial setup with Worldpay was very easy, and they've helped me all the way through since,” she shares. “You know how when your computer's broken and you're ringing up your mum, friend, or someone and ask them ‘How do I do this?’ This is what I feel like when I'm speaking with Worldpay. It's just like talking with trusted friends or family.”

Payments crossed off the worry list

As Ashleigh recalls the sprint undertaken in preparation for her shop’s opening, the one area she wasn’t ever concerned about was payments.

“I mean, we've been through so much over the last eight weeks in advance of our opening, but having Worldpay as our payments partner we've just been able to totally relax in that department.”

At a glance

Objective

Partner with a payments company that provides an all-in-one and effective POS system to help a small shop owner effectively manage and grow her new business.

Worldpay solutions

SMB Payments Capabilities; Worldpay 360

Impact

• Optimized operation
• Real-time reporting and analytics
• Faster service
• Elevated guest experiences

“Our initial setup with Worldpay was very easy, and they've helped me all the way through since.”

Ashleigh Gibson, Owner, Catpawccino Cafe

Note: Not all products, solutions or capabilities mentioned in our client stories are available in all geographic regions. Please consult your relationship manager or customer care (existing customers) or sales (prospects) for more information.