Worldpay Cookie Policy

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Worldpay, Inc. (together with its subsidiaries, collectively “Worldpay” or “we”) uses “cookies” and other technologies our websites, mobile sites, or mobile apps (“Sites and Services”). This policy applies in addition to any other Terms of Use or contract provision for the specific Worldpay service being used.

Your consent

By using our Sites and Services you accept the use of cookies in accordance with this cookie policy or any alternate policy provided by the specific site or app. If you do not accept the use of cookies, please disable them as explained below or in any other notice provided to you when you visit a Worldpay website or download a Worldpay app.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user’s device.

Cookies do lots of different jobs, like letting you navigate between website pages efficiently, remembering your preferences and improving the user experience. Cookies are widely used on the Internet and allow a website to recognize a user’s device, without uniquely identifying the specific person using the computer. These technologies help to make it easier for you to log on and use the site, and provide feedback to us as to which parts of the website you visit so we can assess the effectiveness of the site and provide a better user experience. They can also help to ensure that advertisements you see online are more relevant to you and your interests.

For more information about cookies, including how to see what cookies have been set and how to manage, block and delete them, see http://www.allaboutcookies.org. You may also be able to configure your browser not to accept cookies, although please bear in mind that this may affect your ability to use the services we provide.

What are the different types of cookies?

There are different types of cookies and they are usually split into the following categories, but note that not all these types will be used on every website you visit and some cookies fit into multiple categories:

  • Strictly Necessary cookies

These cookies are essential in order for you to move around a website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, such as shopping baskets or e-billing, cannot be provided.

  • Performance cookies

These cookies collect information about how visitors use a website. For instance, which pages visitors go to most often and if they get error messages from web pages. These cookies collect is aggregated and therefore anonymous information, and therefore do not collect information that uniquely identifies a visitor. Information from these cookies is only used to improve how a website works.

  • Functionality cookies

These cookies allow a website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing the current location in a cookie. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.

  • Targeting cookies

These cookies, also referred to as advertising cookies, are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organizations, such as advertisers. Quite often targeting cookies will be linked to site functionality provided by the other organization. So, basically, these cookies collect information about your browsing habits in order to make advertising relevant to you and your interests.

  • Analytics cookies

Worldpay uses Google Analytics to collect information used to improve your experience on this website. Google Analytics stores information about your activity on this website, including:

  • Your time on our website
  • Your entry point
  • Your exit point
  • Pages you visited
  • Links you selected
  • If you are a first time or repeat visitor

Worldpay uses the following Google Analytics cookies:

Cookie Name

Description

Expiry*

_utma

To distinguish users and sessions; stores the number of visits for each visitor to our website.

2 Years

_utmb

To track the length of each visit to our website.

30 Minutes

_utmc

To track the length of each visit to our website, in conjunction with _utmb.

Browser Session

_utmz

To track your entry point to our website.

6 Months

We use the information from these cookies to compile reports and to help us improve Sites and Services. The cookies collect information in an anonymous form. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

How to control and delete cookies through your browser

You have the ability to disable or delete cookies by changing your browser’s settings. To do this, follow the instructions provided by your browser provider. Some pages may not work if you completely disable all cookies, but many third party cookies can be safely blocked. If you do switch off cookies at a browser level, your device will not be able to accept cookies from any website. This means you will struggle to access the secure area of any website you use, and you may not enjoy the best browsing experience when you are online.

What cookies do we use on www.worldpay.com?

Cookie Name

Description

Expiry*

_#srchist

Stores the history of traffic sources the user has arrived to the site by.

1,000 Days

_#sess

Stores information about the session.

1,000 Days

_#vdf

Stores the visit definition – its type, number of visits, expiry.

1,000 Days

_#uid

Stores a user identifier (only within a site). This notifies us when an anonymous user on is a repeat visitor, but does not profile the user.

1,000 Days

_#slid

Unique sale ID, tracks the point when a contact us form is clicked on the site.

1,000 Days

_#clkid

Unique identifier for a click generating a landing.

1 Year

_#lps

Flags that the last page was secure and therefore has no referrer.

20 Minutes

_#tsa

Stores the referrer details to avoid duplicate Landing events.

10 Minutes

_#env

Flags whether the environment variables (screen size, browser etc.) need to be collected again.

30 Days

stc[site id]

This is the third party cookie used to store all the other cookie data in a shortened form. The Cookie’s name has the site ID in it.

1,000 Days

_#nxd

This is a first party cookie used when access to the third party cookie is blocked. It stores the data similarly to the _#stc cookie.

1,000 Days

_#lps

Indicates whether or not the last page was secure (HTTPS) and we use this to help determine traffic sources as the Referrer is always empty on a page browsed immediately after a Secure Page.

20 Minutes

_#tsa

Helps to identify and remove duplicate traffic sources.

10 Minutes

has_js

Indicates whether the user has javaScript enabled so that the best possible user experience can be delivered to each user depending on their browser’s capabilities.

Browser Session

cookie-policy-seen

Indicates whether each user has seen the cookie policy notice, and therefore it does not need to be shown again, on each new visit.

1 Year

countryCode

Holds the user's country based on their IP address. This ensures that we can show the right content for the user based on their country.

Browser Session

country_selected

Helps to maintain a consistent user experience across regional variations of the site.

Browser Session

yourWorldCountry

Helps to maintain a consistent user experience across regional variations of the site.

Browser Session

Drupal.session_cache.

device_geolocation_attempt

Indicates whether user geolocation was successful.

1 Week

Drupal.session_cache.smart_ip

Stores user location details based on their IP address. This data is only used to determine which regional variant of the site to display to users. The data is not permanently stored.

1 Week

_mkto_trk

Marketo cookie that allows a website to link visitor behavior to the recipient of an email marketing campaign, to measure campaign effectiveness. The Marketo cookie is strictly necessary and the expiry is “Expires at end of browser session”.

 

 

Third party ‘Optimizely’ cookies

In addition to the first party cookies referred to above, Worldpay also utilizes third party cookies served by Optimizely from the log3.optimizely.com domain. The purpose of comparing two versions of the same website page, thereby allowing Worldpay the opportunity to create better websites. Further information about Optimizely's use of user data is available in their privacy policy at www.optimizely.com/privacy. Details on how to opt out of all Optimizely tracking are available at www.optimizely.com/opt_out.

 

Cookie Name

Description

Expiry*

optimizelyBuckets

This is used to store the different versions of a web page variants for better comparison and performance testing, to ensure the user gets a consistent experience.

10 Years

optimizelyEndUserId

The main purpose of this cookie is to enhance the performance and the appearance of the website.

10 Years

optimizelyPendingLogEvents

The main purpose of this cookie is to enhance the performance and the appearance of the website.

10 Years

optimizelySegments

The main purpose of this cookie is to enhance the performance and the appearance of the website.

10 Years

 

*The expiration period defined above is the maximum period of retention and can be significantly reduced by adjusting browser settings accordingly.