A card reader with mobile POS app that makes payments simple

The Worldpay Reader allows businesses to accept credit cards, debit cards, contactless and mobile payments with an easy-to-use point of sale app and mobile card reader. The Worldpay POS app pairs with a pocket-sized card reader and uses WiFi or mobile data to complete the transaction. Flexible and scalable, the card reader facilitates payment acceptance anywhere with wireless access. 

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How do I set up the card reader and app?

Setup is simple, with just a few easy steps.

  1. Apply online for a Worldpay Reader account. Once approved you’ll receive your Worldpay account details and your card reader will be delivered by post.
  2. Download the Worldpay POS app to your smartphone or tablet, and login with your account details.
  3. Pair the card reader with your app and start taking payments.

Apply online to get started.

FAQ

How do I pair the card reader with the app?

In the Worldpay POS app menu, go to Settings and select ‘Update keypad settings’. On your card reader keypad, hold the green tick down for five seconds to enable the reader to be discovered by the app on your device. While the blue light is rapidly flashing at the top right of the reader, it will appear in the list of Bluetooth devices on the right in your app. Select your Worldpay Reader from the list to pair, press the green tick on the reader again and press confirm in the app.

Which devices are compatible with Worldpay POS and Worldpay Reader? 2

To ensure that everything runs seamlessly when using Worldpay POS we require that you run the app on Android 5.0 and iOS 10.0 and above, and on one of our supported devices. A list of our supported devices can be found on help.worldpay.com/device-compatibility

Which cards are accepted?

All major debit and credit cards are accepted, including Visa, Mastercard, China Union Pay, JCB, Diners Club International and Discover. American Express can be added on request.

How does a mobile card reader work?

Card readers are powered by an app or software: Unlike traditional card terminals, they do not work stand-alone. The Worldpay Reader pairs with the Worldpay POS app via blue-tooth, which allows you to set up the payment and set the transaction amount. The card reader then securely captures your customer’s card details, and the app sends the transaction to us for processing.

What happens if my card reader breaks down?

If your card reader breaks or isn’t working, the first step is to call our 24 hour support desk on 0345 761 62 63 who can help you troubleshoot or arrange a replacement.

Does the card reader accept contactless payments?

Yes, contactless payments are accepted with Visa, Mastercard, Diners Club International and Discover, Android Pay, Apple Pay and Samsung Pay. Other cards may require chip and pin payment.

*Requires a compatible device with WiFi or mobile data connection.

1All prices quoted exclude VAT which will be added where applicable.

2Worldpay Reader compatible devices are listed here: http://help.worldpay.com/device-compatibility