With the number of people with access to healthcare increasing, the industry is turning to the digital world to help make processes more seamless - including the payments process. For example, Patientco, a healthcare payments technology company, partnered with Worldpay US to process patient payments faster, providing patients with a better payments experience and healthcare professionals with more time to care for patients.
Integrating omni-channel payment platforms, such as Worldpay Total, is one way the healthcare payments landscape is transforming to ensure a seamless patient experience. These platforms offer multiple payment options to fit each patient’s needs and tackle several administrative tasks.
- Reduced operational costs: Transitioning from multiple vendors for each payment channel to a single solution that satisfies all payment options can cut operational costs significantly and eliminate multiple fees from different vendors.
- Efficient customer processing: Companies that offer and accept a wide variety of payments can cater to customers’ individual needs, making patient transactions and payment processing more efficient and effortless.
- Improved customer experience: By simplifying a traditionally complex process, omni-channel payment platforms eliminate the stress that comes with healthcare payments and provides a better overall experience for patients.
To learn about our partnership with Patientco, watch our recent video.