Important changes to the price you pay for transactions
Q: Why is my Visa Debit rate changing?
Q: Why has my Visa debit fee moved from a pence per transaction fee to a fee which is percentage based?
Q: My Visa debit fee was already a percentage. Why has it now gone up?
Q: How will this change affect me?
Q: I’m aware that my new rate is higher than other companies are being charged why is that?
Q: I pay additional charges for premium transactions, will these still apply.
Q: When will these changes take effect?
Q: Where can I find more details about the VISA Debit card changes?
Worldpay Benefits Club
Q: How do I know my Worldpay Benefits Club membership has been activated?
Q: Where will my membership card be sent?
Q: Are all benefits free?
Q: Is there a limit to how many benefits I can redeem?
Q: Where can I find the terms and conditions?
A: Full terms and conditions can be found online at worldpaybenefitsclub.com/reward
Q: What happens once my free membership ends?
A: Your membership will expire automatically after the 12 month free period.
Q: What happens if I cancel my Worldpay service entitling me to this promotion?
A: If you cancel your Worldpay service, your Worldpay Benefits Club access will be revoked.
Q: If I have any problems with my card, or I forget my login details, who do I contact?
A: If you have any questions, the Worldpay Benefits Club's UK based customer support team will be able to help you out. Simply call them on 020 3743 8545, email on email@example.com or head to our Help page.
Q: How do I redeem benefits?
Q: How do I make sure I receive all member updates on the special offers?
My Business Dashboard
My Business Dashboard – Is our online tool which allows you to access your monthly invoice and transaction history. You can also view and compare sales trends, which can help you manage your cash flow better and work smarter. For more information visit mybusiness.worldpay.com