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Change your details

If you wish to change or add any of the following services to your Worldpay merchant account then call our UK team on 0345 761 6263 or text phone 0345 300 3889 and we will discuss your needs with you.

  • Adding a new outlet
  • Adding mail and telephone order to your existing Worldpay account
  • Change of legal entity for example, from a partnership to limited company

If you want to add an e-commerce facility to your account contact our Central Sales Department on 0800 010 166.

Change of address

If your address details have changed let us know in writing. You can use our Change of address form. Complete the Change of Address form, print and sign and send to us at the following address:

Gateshead Card Centre
Victory House
5th Avenue
NE11 0EL

Change of bank details

If you have changed or are about to change your bank details then let us know. You can use the forms below.

Provide a paying in slip, cancelled cheque or a bank statement with the new details on in order for this instruction to be actioned.

Do not close any existing bank accounts until you receive confirmation in writing from us that your instructions have been actioned.

Copy invoice

If you need to obtain copies of your past invoices please call Worldpay on 0345 761 6263 or text phone 0345 300 3889.


Please note that there is a £2.50 charge per invoice.