Card machine support
We know security is high on the list when it comes to taking credit and debit card transactions. Whether you're looking to become PCI DSS compliant through our SaferPayments programme or simply wish to take secure and safe transactions, you'll find all the information here.
Product help centre
Your online guide to help you better understand My Business Hub and My Business Dashboard.
Covering all topics from hardware issues to Reconciliation, the Worldpay product help centre can help you maximise the benefit of your Worldpay products to your business.
Online payments support
Customer Operating Instructions
The key facts about your Worldpay contract
Here you'll find the key information about your Contract* and responsibilities now that you've applied to take card payment with Worldpay.
Other guides and logins
FAQs and support for consumers who have purchased goods or services from Worldpay merchants.
Shopper Self Service
Login to the Shopper Management System to check your recurring payment agreement, change your username and password, card or contact details, or to cancel your agreement.
Regulation and scheme updates
EU Interchange Regulations
EU Regulation has recently come into force that will impact all acquiring businesses in the EU, including Worldpay.
Mastercard, has unveiled a new brand identity. It’s modernised and simplified its iconic red and yellow logo, for a new look and feel which will change as from 1st April 2017.
You’ll need to make sure that you are displaying the updated logo at your point of sale (POS) or website by this date.
For customers using our Worldpay gateway products, you don’t need to anything as we’ll be updating the payment pages for you. For all other gateway products please visit brand.mastercard.com to download the Mastercard artwork.