UK Support

Guidance and support to help you manage your Worldpay services.

Here you’ll find information about card data security, understanding your bill, help with your card machine, and our Customer Operating Instructions.

Learn how to set up and manage your online merchant account, and find answers to common queries.

Managing your customer account

If you are a small or medium business, and use physical card terminals, contact our support centre on 0845 761 6263. If you are an eCommerce business, and use our online products such as Business Gateway or MOTO, contact our support centre on 0870 366 1233. Larger business customers should contact their corporate support manager.

Find out more

Gateway support

Click on the link to your gateway to set up and manage your account with Worldpay, or to find out more about it.

This site provides information to help you set up and manage your Business Gateway account with WorldPay. By using the search and navigation tools you can access our online self-help and support resources to find out more about how your account works, our additional products & services and answers to common queries.

If you're a shopper buying something online, click here to find out more about how making a payment works .

This site provides information to help you manage your RiskGuardian service with WorldPay. By using the search you can access our online self-help and support resources to find out more about how your service works.

Corporate Gateway offers online self-help and support resources to find out more about how your Risk Guardian service works.

This site provides information to help you manage your High Capacity Gateway account with WorldPay. By using the search you can access our online self-help and support resources to find out more about how your service works

For more details on how to use the Partner Management System to view statements, make refunds and manage your customers' accounts

Other Support

Place a stationery order

From cleaning products, toners to paper rolls you’ll find all card machine accessories right here.

Order tally rolls

We can fully customise your till and tally rolls with full colour logos, terms and conditions, special offers and promotions.