We do everything we can to make sure our customers get the best possible service. We do recognise, however, that we don’t always get it right. When that happens we always encourage you to tell us about your complaint so that we can put matters right.
For Canadian customers acquired in partnership with Peoples Trust, find out more about our Complaints Procedure here.
All other customers please call 0330 134 8830 or find out more about our Complaints Procedure here.