Contact us

New UK small / medium customers:
Call 0800 327 7030 or 0333 920 6219 or email us via this form
 
New UK eCommerce and larger businesses:
Complete this form
 
Existing UK customers:
Existing e-commerce customers should call 0870 366 1233.
Existing Face to Face customers should call 0845 761 6263.
 
Corporate supported businesses should call their corporate support manager.

 

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New US small / medium customers:
Call 1 866 505 5965 or link to live chat
 
New US eCommerce and larger businesses:
Complete this form
 
Existing US customers:
Existing US-based customers in small/medium businesses should call 1 800 859 5965 or email us at customer.service@worldpay.us
Or complete our online form
 
eCommerce and larger businesses should call their corporate support manager

 

,

New small / medium customers:
Email us via this form
 
New eCommerce and larger businesses:
Complete this form
 
Existing customers:
Existing e-commerce customers should call +44 (0)870 366 1233.
Existing Face to Face customers should call +44 (0)845 761 6263.
 
Corporate supported businesses should call their corporate support manager.
 

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Shoppers - For an explanation of how paying through Worldpay works, and for information on the status of your payments for purchases made at one of the shops that uses the Worldpay Payment Service, please visit our Shopper Help page
 
Complaints - We do everything we can to make sure our customers get the best possible service. We do recognise, however, that we don’t always get it right. When that happens we always encourage you to tell us about your complaint so that we can put matters right.
Find out more about our Complaints Procedure
 
Media Enquiries - Journalists who would like further information on Worldpay, or who would like to arrange for an interview and/or other contributions, should contact us via pr@worldpay.com