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ROI Customers

Contact our customer service team on 1 800 24 26 36 (or National 01 702 5845)



Rest of the World

New eCommerce and larger businesses contact us by completing the request a call back form below.




US Customers

If you're an existing US customer looking for help contact our team of experts on 1 800 859 5965 or email us

New US customers who will like to know more about Worldpay products and services call us on: 1 866 505 5965 or chat to us on Live Chat

Other help


For an explanation of how paying through Worldpay works, and for information on the status of your payments for purchases made at one of the shops that uses the Worldpay Payment Service, please visit our Shopper Help page.


We do everything we can to make sure our customers get the best possible service. We do recognise, however, that we don’t always get it right. When that happens we always encourage you to tell us about your complaint so that we can put matters right.

For Canadian customers acquired in partnership with Peoples Trust, find out more about our Complaints Procedure here.

All other customers please call 0330 134 8830 or find out more about our Complaints Procedure here.

Media enquiries

Journalists who would like further information on Worldpay, or who would like to arrange for an interview and/or other contributions, should contact us via 

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Investor enquiries

For investor information on Worldpay, please visit our Investors site.