Note that the shopper can cancel at any point in the payment process, including when a card is declined by its issuer. The shopper always has the choice of trying another method of payment, such as another card.
This section describes the types of payment result sent to you when a payment has been processed. These are shown in the table below.
|
|
Note that the shopper can cancel at any point in the payment process, including when a card is declined by its issuer. The shopper always has the choice of trying another method of payment, such as another card. |
When a payment has been processed, either through to success or to cancellation, information about the processed transaction is made available to you in three ways:
Merchant Administration Interface (MAI) - You can login to the MAI to view details of the transaction.
Email Confirmations - We send you an email about each transaction. The confirmation email is sent to the address you specified for the merchant code receiving the payment.
Payment Notifications Message - If you have Payment Notifications (Callbacks) enabled, a message will be sent to you whenever a payment transaction is completed. All the details of the transaction are sent back to you in the message. For more information, please refer to Payment Notifications (Callbacks).
This table shows the types of payment result sent to you when a payment has been processed.
|
|
Note that the right-most column in the table is only relevant if you have Payment Notifications enabled, for more information, please refer to Payment Notifications (Callbacks). |
|
status/condition |
transaction ID generated |
email sent |
Payment Notification sent |
|---|---|---|---|
|
successful |
Yes |
Yes |
Yes |
|
declined |
Yes |
No |
No |
|
cancelled |
No |
No |
Yes |
|
browser closed |
No |
No |
No |
|
|
|
