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Contents and Index ![]()
Use the Login Page to login to the Merchant Interface.
The following table describes each element or 'item' on the page, top-to-bottom, left-to-right.
|
page item |
description |
|---|---|
|
User-name |
Enter your user-name. An example user-name is accounts@myco |
|
Password |
Enter your password. An example password is worldpay123 |
|
Forgotten your password? |
Select this link if you have forgotten your password. The Forgotten Your Password page opens so you can request a new password. |
|
Login Button |
Select this button after you have entered your user-name and password to log in to the Merchant Interface. |
|
Clear Values Button |
Select this button to clear any incorrect text that has been entered in the user-name and password fields. |
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Contents and Index ![]()
Use the Login Details page to change your login details the first time you login to the Merchant Interface.
The following table describes each element or 'item' on the page, top-to-bottom, left-to-right.
|
page item |
description |
|---|---|
|
Password |
Enter your current password. |
|
New Password |
Enter the password you want to use from the next time you login. This should be eight characters or more with two or more non-alpha characters (numerals or symbols) in the first eight characters. |
|
Confirm |
Re-enter the password you want to use from the next time you login. |
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Contents and Index ![]()
Use the Forgotten Your Password page to get a new password if you have forgotten yours.
The following table describes each element or 'item' on the page, top-to-bottom, left-to-right.
|
page item |
description |
|---|---|
|
User-name |
Enter your user-name. An example user-name is accounts@mycompany |
|
Administration code |
Enter your administration code. |
|
Email address |
Enter the email address you want your new password to be sent to. This must match the email address entered in your user profile. If you have changed your email address since then and your user profile has not been updated, your entry will not match your user profile and your request will fail you will need to contact your Administrator or, if you are the Administrator, contact WorldPay. |