Transfer Delay

For most accounts there is a 'transfer delay'. This is a delay between the time when the transfer batch for collecting settled payments closes and when we transfer funds to you. For example, if you have a standard contract with us then there will be a transfer delay of approximately 23-days between the time the open transfer batch closes for accepting settled payments and the transfer date. In effect, this means that you receive funds for transactions that occurred between 23 and 30-days after the SETTLED payment status is reached, or between 28 and 35 days after the CAPTURED payment status is reached.

Transfer Cycle Example

Week 1
Start of Transfer Batch A
Week 2
Start of Transfer Batch B
Week 3
Start of Transfer Batch C
Week 4
Start of Transfer Batch D & Transfer Batch A is Transferred
Transfer Batch 'A'
This transfer batch accepts new settled payments for week 1.
Accepts refunds, chargebacks where original payments are in this batch.
Transfer Batch 'B'
This transfer batch accepts new settled payments for week 2.
Accepts refunds, chargebacks where original payments are in this batch.

Transfer Batch 'A'
Not accepting new settled purchase payments
Accepts refunds, chargebacks where original payments are in this batch or when the original payment has already been transferred.
Transfer Batch 'C'
This transfer batch accepts new settled payments for week 3.
Accepts refunds, chargebacks where original payments are in this batch.

Transfer Batch 'B'
Not accepting new settled purchase payments
Accepts refunds, chargebacks where original payments are in this batch.

Transfer Batch 'A'
Not accepting new settled purchase payments
Accepts refunds, chargebacks where original payments are in this batch or when the original payment has already been transferred.
Transfer Batch 'D'
This transfer batch accepts new settled payments for week 4.
Accepts refunds, chargebacks where original payments are in this batch.

Transfer Batch 'C'
Not accepting new settled purchase payments
Accepts refunds, chargebacks where original payments are in this batch.

Transfer Batch 'B'
Not accepting new settled purchase payments
Accepts refunds, chargebacks where original payments are in this batch or when the original payment has already been transferred.

Transfer Batch 'A'
Is transferred to you bank account. Once transferred, you will receive a Transfer report with full details of the transfer.

Account Login

Login to Merchant Interface to view your orders and payments, process refunds and reconcile your account.

Call by CallCredit

As a regulated business, WorldPay is obliged to keep its customer records up to date.

You may be contacted by our customer service partner, CallCredit, over the next few weeks to make sure we have the correct information about you.

Thank you for your co-operation during this process, which will enable us to continue to provide excellence in customer care.

Upgrade Your Account

WorldPay offer a number of Optional Services that you can add to your account.