If your payment has been successful, the online store will also be notified and should contact you to confirm the anticipated timescales for delivery of your order or to let you know of any delay in providing the goods/services you have purchased.
Authorisation of your payment does not guarantee acceptance and fulfilment of your order by the online store. The online store is responsible at all times for confirming your order has been accepted and for delivering your goods/services.
If you are in any doubt about the status of your order, please contact the online store you have ordered from directly, with the relevant details, and they will be able to advise you of your order status. Their contact details should be displayed on their website, the store purchase receipt and on the transaction confirmation email.