Small/medium business
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Cardholders generally have the right to be reimbursed by their card issuer if they claim they did not make a payment. The card issuer would normally request further information from you or WorldPay, to help them validate the cardholder's claim.
There will always be a risk that the funds related to a fraudulent payment have to be returned - after goods or services have been delivered.
If you would like to make an enquiry about our products or have any questions, please give us a call.
In the interests of training and security calls maybe recorded.
0870 366 1290
+44 (0)1268 500 615
PCI DSS applies to every business that stores, processes or transmits any cardholder data - make sure you're up to speed
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