What are Mastercard Dispute Adminstration Fees (DAF)?

Mastercard apply a set of Dispute Administration Fees to all chargebacks raised within the Mastercard European region. Inter-regional disputes are excluded.

As a result, each chargeback will attract a minimum fee of 15 EUR, payable to the card issuer for each Mastercard chargeback in this region that you are unable (or choose not to) defend.

The fees will be applied to your invoice under the description 'Mastercard DAF'.