Can I stop a Bankout from being paid out?

If you have instructed a Bankout that you wish to reverse, please contact Corporate Support as a matter of urgency who will check the status of the Bankout and advise if we are able to reverse the payment.

If our bank has already processed the payment, you will need to contact the beneficiary to retrieve the funds. If the funds have been instructed to the wrong beneficiary, you may request a recall.