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U.S. customers

New U.S. customers

Sales: 1 866 505 5965 or use live chat

Existing U.S. customers

Small/medium businesses:
1 800 859 5965

customer.service@worldpay.us or
Request a call back

eCommerce and larger businesses should call their corporate support manager.

Other help

Shoppers

For an explanation of how paying through Worldpay works, and for information on the status of your payments for purchases made at one of the shops that uses the Worldpay Payment Service, please visit our Shopper Help page.

Complaints

We do everything we can to make sure our customers get the best possible service. We do recognise, however, that we don’t always get it right. When that happens we always encourage you to tell us about your complaint so that we can put matters right.

To make a complaint please call 0330 134 8830 or find out more about our Complaints Procedure and submit a written complaint below.

Media enquiries

Journalists who would like further information on Worldpay, or who would like to arrange for an interview and/or other contributions, should contact us via pr@worldpay.com 

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Investor enquiries

For investor information on Worldpay, please visit our Investors site.