Privacy policy

We are committed to protecting your privacy. We recognise our responsibility to keep confidential at all times any information about you which we acquire in connection with your application. We protect your personal information to an equivalent high standard to that which you would experience through any other channels of the bank, such as bank branches, cash machines or on the telephone. Please note however that our responsibility is necessarily limited to protection by us of information which we obtain.

Collection of Information

To enable us to process your application we will typically acquire information which includes your name, your e-mail and business addresses, and other relevant business details.

Use and disclosure of Information

Your information includes information about your transactions.

We may use and share your information with other members of the WorldPay group to help us and them:

  • assess financial and insurance risks;
  • recover debt;
  • prevent and detect crime;
  • understand our customers' requirements;
  • develop and test products and services

We do not disclose your information to anyone outside the Group except:

  • where we have your permission; or
  • where we are required or permitted to do so by law; or
  • to other companies who provide a service to us or you
  • where we may transfer rights and obligations under this agreement.

We may transfer your information to other countries. If we do this we will ensure that anyone to whom we pass it provides an adequate level of protection.

From time to time we may change the way we use your information. Where we believe you may not reasonably expect such a change we shall write to you. If you do not object to the change within 60 days, you consent to that change.

If you would like a copy of the information we hold about you, please write to: WorldPay Limited, Units 270 -289, The Science Park, Milton Road, Cambridge, CB4 0WE. A fee may be payable.

Security

WorldPay is committed to protecting the security of your data. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities.

Cookies

Cookies are text files, used by your computer's browser, that store visitor session data. Cookies, by themselves, do not identify the individual user. Cookies are commonly used on the Internet and do not harm your system.

We currently use cookies to collate general management data which is used to plan enhancements to our services. WorldPay never stores any personal information in cookies (on any computer that you may use) that can be used to identify you, such as your name or account numbers.

If you do not want us to use cookies you may be able to configure your browser not to accept them. Please refer to your browser's 'help' facility for further information. However, you should bear in mind that this may affect our ability to process the transactions you wish to have authorised.

 

PCI DSS

PCI DSS applies to every business that stores, processes or transmits any cardholder data - make sure you're up to speed